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Providing Quality Cartridges Since 1999


Category Archive: Printers

This category contains information on a variety of different printers.

Clearing “Replace Toner” with a TN2410 or TN2420

The “Replace Toner” message will appear on your laser printer when the machine thinks that it has come to the end of its useful life. This will normally occur many prints after the “Toner Low” message that preceeds it. Unlike more serious toner messages, these Brother laser printers will let you enter “Continue Mode” and …

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HP Black and Colour Ink Cartridge Symbols. Which is Which?

When replacing ink cartridges in you Hewlett Packard printer, occasionally the original or remanufactured HP ink cartridge will not be recognised. The most common Ink Cartridge Problem errors being ““The Following Ink Cartridge must be replaced” or “Remove and reinstall the indicated ink cartridge”. Whilst this can normally be resolved with some simple troubleshooting, it …

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Solving “Windows cannot find PROGRAM.exe.” in Windows 10

A recent Windows 10 update has caused the operating system to be unable to launch a variety of software that was previously working. The message you are likely getting will be similar to the one below with “PROGRAM” being replaced by the name of your software: “Windows cannot find ‘PROGRAM.exe’. Make sure you typed the …

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How to Turn off Epson Printer Firmware Updates

In this brief guide, we will show you how to disable the automatic updating of your Epson inkjet/laser printers software, in a few easy steps. This process is easily reversible if you change your mind further down the line. Why would I stop my Epson printer updating? Whilst software updates for technology can be important …

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How to Make Your “Offline” Printer “Online” (Windows 10)

...d Prompt by hitting the Windows key and searching for it. With command prompt open type “printui /s /t2” including the spaces to open the Print Server Properties window. Now remove the Driver and Package for the printer in question. You can now add your printer again by selecting Add a Printer from Printers & Scanners. Your printer should now be showing as online and allow you to continue printing. If not there is likely to be an issue with the pr...

Clearing the HP “Cartridge Problem” Error Message with Firmware Update

...sion. To see HP’s own guide on updating, see here. The HP Officejet Pro 6970, 7740, and 8210’s update only disables dynamic security for printers produced prior to 01/12/2016. Unfortunately, newer versions of this printer will still only accept chips that were manufactured by Hewlett Packard. For all other printers previously mentioned, this firmware update disables the new security feature for all printers, regardless of the manufacture date. If...

Clearing the HP “Cartridge Problem” Error Message with Troubleshooting

...0 and 8740. HP 950XL, HP 951XL and HP 950 HP Officejet Pro 251dw, 276dw, 8100, 8600, 8600, 8600, 8600, 8610, and 8620 e-All-in-One HP 970XL, HP 971XL, HP 970 and HP 971 HP Officejet Pro X451DW, X476DW, X551DW and X576DW HP 913A HP PageWide Pro 352dn, 352dw, 377dn, 377dw, 452dw, 452dwt, 477dw, and 477dwt I hope you have found the information here useful. If however you have anything to ask or add, please get in touch via any of our social media pla...

HP Firmware Updates – April 2019

In the last 24 hours we have been made aware that, unfortunately, HP have released another firmware update preventing the usage of third party cartridges, this update affects the following range of cartridges and printers: HP 903XL/907XL/953XL/913A/973XL OEM: T6M15AE, HP903XL • HP Officejet Pro 6950 • HP Officejet Pro 6960 • HP Officejet Pro 6970 …

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Removing clips and tabs off cartridges with in built print heads

Having trouble getting your new cartridge to fit into your printer or is the new cartridge just not printing anything? Here are a couple things to check when faced with either of these issues: When handling the cartridge, please be careful not to touch the electronic strip or the print head. Cartridge doesn’t fit You …

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What’s the difference between standard and high capacity ink cartridges

Have you ever wondered what the difference is between a standard and high capacity ink cartridge? Just as the name implies, the higher capacity contains more ink than the standard. But how is it higher in capacity when the actual cartridge itself is the same size?  Lets take a look inside. Whats inside? As previously …

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