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This category contains information on a variety of different printers.
Brother inkjet printers are generally reliable, versatile machines, but one common frustration many users experience is paper jamming when printing on thicker media. If you’ve ever tried to run heavy card or premium photo stock through a Brother inkjet and ended up wrestling with a stubborn paper jam, you’re not alone. Why Thicker Paper Causes …
Printing is the primary function of most inkjet and laser printers, but all too often users will send something to the printer, only to be left waiting… and waiting. Whilst your printer should (in theory) inform you of the issue, this information is sometimes not presented too prominently. The advice given in this article will …
If you’ve ever sent a document to your printer only to have it get stuck in the print queue, you know how frustrating it can be. Luckily, clearing the print queue on Windows is usually straightforward. In this guide, we’ll cover how to manage and clear the print queue on various versions of Windows, from …
To stop recieving the "Cartridge communication error. Cannot print. A non-Canon or counterfeit cartridge may be in use." message, just take the following steps...
If you are using remanufactured Dell toner cartridges or imaging units in your printer, you may be getting an error stating that a “Non‑Dell” unit is installed. Whilst you will almost certainly be aware of this, it is not always particularly obvious how to continue using the toner cartridge or imaging drum unit. In most …
As you may or may not be aware, HP+ disables your printer’s ability to use cartridges with a non-HP Chip or use it without an internet connection. Whilst the printer’s packaging and various Hewlett Packard literature mention this, we have had multiple customers using their printer for an extended period without realising it. I for …
Whilst HP+ offers its advantages and disadvantages, as a retailer of compatible and remanufactured ink cartridges cartridges, we often have customers ask if signing up for this service can be avoided. In this quick post, I will show you how I set-up our Hewlett Packard OfficeJet 8015e, without opting in to HP+. Whilst I am …
In the last year, Hewlett Packard has released firmware updates for several printers that take the HP 963 and HP 912 series’ of ink cartridges. Unfortunately, these updates have resulted in many printers no longer being able to recognise formerly accepted compatible and remanufactured ink cartridges. Thankfully, many of these updates are optional, and printer …
If your Brother colour laser printer is still displaying “Replace Toner” or has a red cross over a colour, even after you have replaced a toner cartridge, it may be that the counter has not reset. This can occur with genuine Brother TN321 or TN326 toner cartridges, compatible versions or even remanufactured versions. How to …
...es an HP account, ongoing internet connection, and use of only Original HP Ink or Toner for the life of the printer.” “HP+ printers requires the use of Original HP Ink or Toner to operate, for the life of the printer, even after expiration of the 6 month of Instant Ink offer.” Do I have to use HP+ on my printer? Whilst HP state that the option to skip HP+ setup is there for the HP OfficeJet Pro 8000 and 9000 Series of inkjet printers, there is no...
