Helpdesk

This section is designed specifically for Refresh Cartridges customers who may have a question about stock availability, opening hours, our service in general or alternatively can be used by those having a problem with a cartridge purchased from us.

For more general printer problems and enquiries, including assistance with a product that hasn't been purchased from us please check out our blog by clicking 'news' at the top of this page.

Submit A Ticket

This will allow you to e-mail us directly with a pre-sales question or to request support for a product already purchased from us.

Submit My Ticket »

Troubleshooter

Please use this first if you are having a problem with a cartridge that you have purchased from us. This troubleshooter will take you through the most common remedies for any problems that you may be having with a printer cartridge with advice tailored to your specific machine.

Visit The Troubleshooter »

Knowledgebase

This contains a host of information including our complete contact details, our service pledges and delivery options, business accounts and a number of other common frequently asked questions.

Use Our Knowledgebase »