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Category Archive: Guides

Guides relating to ink cartridges, toner cartridges and printers in general.

How to Reset Brother DR2300 Drum Counter

Certain laser printers that take the Brother DR2300 drum unit cannot recognise when a new drum unit has been installed and instead rely upon a prompt from the user, upon installation. This prompt is required regardless of whether you are using an original Brother DR2300, a remanufactured imagine drum or even a compatible unit. Giving …

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Drum End Soon/Replace Drum message after replacing DR-321CL Drum Unit

After you change the DR321CL drum unit in your Brother laser, an additional reset must be performed from the printer itself to prepare it for the new item. Once you have done this reset, an internal page counter will be put back to zero. This allows your Brother printer to estimate how much life it …

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How to the Reset Purge Counter on a Brother MFC-J5335DW

...a service centre to do it on your behalf. In many cases owners of Brother inkjet printers report the cost of the procedure outweighs the value of their printer. With this in mind we suggest resetting the purge counter of your Brother printer using the method described below and continuing to use it until waste ink begins to overflow inside/outside the printer. This ensures you get the most out of your printer and can avoid replacing it until it b...

How to fix the ‘Replace Toner’ or ‘Toner Low’ warning for Brother TN-241 and TN-245 toner cartridges

After replacing the toner cartridges in your printer and it shows the ‘Replace toner’ or ‘Toner Low’ message, you may need to reset the printer’s page counter to continue printing. You may also experience the ‘Replace toner’ error before the cartridge has run out. This can happen if you regularly print small amounts of text …

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How to Reset TN243 and TN247 Brother Toner Cartridges

If your Brother colour laser printer is still displaying ‘Cartridge Error’ or ‘Replace Toner’, even after you have replaced a toner cartridge, it may be that the counter has not reset. This can occur with genuine Brother TN243/TN247 toner cartridges, compatible versions or even remanufactured versions. How to I stop these ‘Cartridge Error’ and ‘Replace …

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Clearing “Replace Toner” with a TN2310 or TN2320

...ther DCP-L2520D, DCP-L2520DW, DCP-L2540DN, DCP-L2560DW, HL-L2360DW, MFC-L2700DN, MFC-L2700DW, MFC-L2720DW and MFC-L2740DW. Press “Menu”. Press UP or DOWN to display the [General Setup] option and then press “OK”. Press UP or DOWN to display the [Replace Toner] option and then press “OK”. Press UP or DOWN to display the [Continue] or [Stop] option and then press “OK”. Press “Stop/Exit”. Brother HL-L2300D, HL-L2340DW, HL-L2360DN, MFC-L2700DW and HL-...

Clearing “Replace Toner” with a TN2410 or TN2420

The “Replace Toner” message will appear on your laser printer when the machine thinks that it has come to the end of its useful life. This will normally occur many prints after the “Toner Low” message that preceeds it. Unlike more serious toner messages, these Brother laser printers will let you enter “Continue Mode” and …

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Solving “Windows cannot find PROGRAM.exe.” in Windows 10

A recent Windows 10 update has caused the operating system to be unable to launch a variety of software that was previously working. The message you are likely getting will be similar to the one below with “PROGRAM” being replaced by the name of your software: “Windows cannot find ‘PROGRAM.exe’. Make sure you typed the …

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How to Turn off Epson Printer Firmware Updates

In this brief guide, we will show you how to disable the automatic updating of your Epson inkjet/laser printers software, in a few easy steps. This process is easily reversible if you change your mind further down the line. Why would I stop my Epson printer updating? Whilst software updates for technology can be important …

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How to Make Your “Offline” Printer “Online” (Windows 10)

...d Prompt by hitting the Windows key and searching for it. With command prompt open type “printui /s /t2” including the spaces to open the Print Server Properties window. Now remove the Driver and Package for the printer in question. You can now add your printer again by selecting Add a Printer from Printers & Scanners. Your printer should now be showing as online and allow you to continue printing. If not there is likely to be an issue with the pr...

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