When replacing ink cartridges in you Hewlett Packard printer, occasionally the original or remanufactured HP 62/62XL ink cartridge will not be recognised. Whilst this can normally be resolved with some simple troubleshooting (like that found here), it can be difficult to determine which cartridge your printer has a problem with.

What does each symbol mean?
With the 62 series of ink cartridges, Hewlett Packard indicate whether it is the black or colour cartridge with a small symbol found under the “The Following Ink Cartridge must be replaced” message. From the hourglass or oval symbol alone it is not always particularly obvious which cartridge needs changing, especially with compatible or refilled cartridges that no longer have the original label.
Which symbol represents the black and tri-colour cartridge is shown on the aforementioned label and for this range, but we have detailed which represents which below…

Which printers does this relate to?
This advice related to the HP 62 black (C2P04AE), 62 colour (C2P06AE), 62XL black (C2P05AE) and 62XL tri-colour (C2P07AE) cartridges which are used in the printers below.
- HP Envy 5540 e-All-in-One
- HP Envy 5541 All-in-One
- HP Envy 5542 e-All-in-One
- HP Envy 5544 e-All-in-One
- HP Envy 5546 All-in-One
- HP Envy 5548 e-All-in-One
- HP Envy 5640 e-All-in-One
- HP Envy 5642 e-All-in-One
- HP Envy 5644 e-All-in-One
- HP Envy 5646 e-All-in-One
- HP Envy 7640 e-All-in-One
- HP Officejet 200 Mobile Printer
- HP Officejet 250 Mobile All-in-One
- HP Officejet 5740 e-All-in-One
- HP Officejet 5742 e-All-in-One
- HP Officejet 5744 e-All-in-One
- HP Officejet 5746 e-All-in-One
You can also follow the links above to these printers individual listings on our store and view everything we currently stock for your inkjet printer.
We hope you have found this brief article useful, but please let us know via any of our social media platforms if you have anything to add.

