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Category Archive: Guides

Guides relating to ink cartridges, toner cartridges and printers in general.

“Drum Near End” after changing a Brother DR3100 Drum Unit

In addition to the toner cartridge your Brother mono laser printer also requires a functioning drum unit to produce top quality prints. The toner cartridge has a built in mechanism that indicates to the printer how many pages it has produced in its lifetime so that the printer can estimate how much life remains. Brother drum units, however, have no means of communicating use to the printer and instead rely upon the printer being told when a...

Drum LED flashing after changing a Brother DR3100/DR-3100 Drum Unit

In order to use your Brother laser printer you will need both a functioning toner cartridge and drum unit. Brother toner cartridges have a built in mechanism that estimates how much toner remains in the printer, but all brother drum units currently available reply upon a prompt from the user when they are changed. If you have recently changed the DR3100 drum unit in your printer and have found the drum unit light still flashes, you will need to...

Why is my printer offline? How can I make it show as online?

If your computer thinks your printer is offline them something is preventing the two devices communicating. This can be anything from a small conflict with your software or printer drivers to a physical break in the line of communication between the two. Whatever the case it can generally be resolved with a bit of basic troubleshooting. So how can I make it show as ‘Online’ again? Before we get into more detailed troubleshooting, I...

How to Make Your “Offline” Printer “Online” (Windows XP)

Regardless of the operating system, one of the most common printer issues I have encountered on forums is a printer showing as being “Offline” in error. The reason for this happening are numerous and range from the lack of a physical connection, to drivers issues or even electronic faults within the printer. Regardless of the cause an “Offline” printer message can usually be solved by following some simple steps. This...

How to Make Your “Offline” Printer “Online” (Windows Vista)

Computers using Windows Vista often have problems recognising a connected printer for several reasons and list it as “Offline” in error. Communications problems are particularly prevalent in instances where the printer has been networked, but can also occur due to issues with a physical connection or even the drivers used. Whatever the case there are simple steps that can be taken to resolve it. This guide covers printers by...

How to Make Your “Offline” Printer “Online” (Windows 7)

A common problem for printer users is finding that their computer thinks a printer is offline, when it is clearly on and ready to print. This is caused by a communication error between your PC and printer. Normally it will be something as simple as a cable coming loose at one end or a knock-on effect from a paper-jam. However a printer appearing as “Offline” in error can be down to problems with your printers driver or software...

“CHANGE DRUM SOON” message after changing a Brother DR3000 Drum Unit

To print using your Brother laser printer you will need both a toner cartridge and a DR3000 drum unit. Changing the toner cartridge in your printer is simple and your printer checks out key parts of the toner cartridge to determine how full or empty it is. It is however a very different story when it comes to replacing a DR3000 drum unit and your printer will need to be told a new drum has been installed so that it can reset a counter...

Drum LED still flashes after changing a Brother DR3000 Drum Unit

In addition to a toner cartridge your Brother laser printer also requires a DR3000 drum unit to print. When you change toners your printer can tell when a new one has been installed by checking key points of the cartridge. It is not possible however for your printer to do this with a DR3000 drum unit and your printer requires a prompt to reset its internal counter that estimates the life of a drum unit. If left un-reset the drum LED light will...

How to the Reset Purge Counter on a Brother Printer (With a Numerical Pad)

The ‘Unable to Clean: Machine Error 46′ message prevents you from printing on your Brother inkjet printer. It is especially frustrating when you realise there no reason why you can’t carry on printing other than this message. Continue reading to find out what makes me say this and how you can rid yourself of this error. This guide will deal specifically with Brother inkjet printers that have a number pad on the front of the...

How to the Reset Purge Counter on a Brother Printer (With a Touchscreen)

In this guide I am going to show you how to clear the ‘Machine Error 46: Unable to Clean’ error message on the majority of Brother inkjet printers that have a touchscreen. If your printer does not come with a touchpanel then please check out our other guides for printers that come with a numerical keypad and those that come without as the methods of clearing the message are different. Before we start I would like to make you aware...

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