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“Replace Drum” or “Replace Parts Drum” after changing a Brother DR3200 Drum Unit

“Replace Drum” or “Replace Parts Drum” after changing a Brother DR3200 Drum Unit

When changing a Brother DR3200 drum unit a prompt needs to be given to the printer to indicate that a new drum unit has been installed and reset an internal counter. If however you forget to reset this drum counter upon installation “Replace Drum” or “Replace Parts Drum” message will continue to be displayed by your printer. Thankfully the drum counter reset can still be performed after installation.


Please Note: If your printer has been using the drum before the reset was entered this will throw out the accuracy of the drum by the equivalent amount of pages. As such you may find the quality of your prints may deteriorate prematurely.

Will this counter reset work for my printer?

The drum counter reset described below will clear “Replace Drum” or “Replace Parts Drum” error messages on the following printers Brother DCP-8070D, MFC-8370DN, MFC-8380DN, DCP-8085DN, MFC-8880DN and MFC-8890DW.

How do I reset the counter?

  1. Press down the cover release button and open the front cover of the printer.
  2. Remove the drum unit and toner cartridges assembly.
  3. Re-install the drum unit and toner cartridge, but leave the front cover open.
  4. Press the Clear/Back button.
  5. Now confirm the installation of a new drum by pressing 1.
  6. Assuming the LCD display now says “Accepted“, close the front cover.

The “Replace Drum” or “Replace Parts Drum” message will now have disappeared leaving you free to continue printing.

If you have ant further questions or have anything to add please feel free to leave a comment below.

About the author

I have been involved in the printer industry since I was 18 and have been an employee of Refresh Cartridges since early 2009. I am a dedicated family man, gamer, music fan and friend to all. I write the majority of the content here on Igloo and am responsible for its upkeep.

Refresh Cartridges


  1. Henry

    Thank you for this informative post , I have just baught a printer and set it up to see drum error , the person I baught it from
    Obviously sold me it thinking it was beyond repair , not only did I get sevral toner and drum , but all the accessory that came with it.

    Regards H

  2. jbee

    i just installed a new toner and I am still getting the "replace toner" message. My printer won't print at all…


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