Here at Refresh we supply a lot of Dymo Letratag label printers, as such we get asked occasionally how to reset them! This is especially useful if you have had a paper-jam and the paper-jam warning message wont leave the screen!
This is how to reset the printer and remove the message:
- Switch off the Letratag printer
- Remove tape cassette
- Press the following three buttons together and hold. (on/off) (num lock) (0/J)
- The printer will then display an erase message
You can then turn the printer back on and the printer will be reset!
You can also see our video on how to do this here:

