This error will normally be caused by an accessory not being oriented properlyor having broken pins. If you have recently installed a part please double the installation and consult any manuals provided. It can alsobe a simple temporay error so please try the following:
- Turn the printer off.
- Leave for 30 seconds.
- Turn the printer back on.
- Resend the print job if necessary.
If the problem remains please contact HP technical support if the machine is in warranty or a technician if the warranty has expired.
NoticeThis article has been written as a general guide to the error code and as such not all of the information here will be applicable to every machine in the range. Wherever possible specific advice for certain models will be given.