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How to Clear the Canon “Check Ink” 1487 or 1486 Support Codes

How to Clear the Canon “Check Ink” 1487 or 1486 Support Codes

The “Check Ink 1487” and “Check Ink 1486” error messages will appear when your Canon Pixma printer detects one or more of the cartridges installed is in the incorrect position. The good news is that the printer can actually recognise the cartridge so this issue can usually be resolved with a bit of basic troubleshooting. Despite how similar the slots inside your printer and the Canon Fine cartridges look, the printer will require one black and one colour to be installed regardless of if you are only planning on printing in black/colour.

Video Guide

How do I fix the “Check Ink” 1487 or 1486 errors?

To stop your Canon printer bringing up these messages and allow you to continue printing I would recommend taking the following steps:

  1. Remove the cartridges from the printer. With any luck your printer software will be identifying a particular cartridge as the cause of this error, if not I would recommend removing both cartridges for the purpose of troubleshooting.
  2. Check cartridge codes are correct. Examine the codes on the labels of the cartridges to ensure you have one each both colour and black installed. If you have any doubts as to which is which or which cartridges are compatible with your printer, please simply Google the model number of your printer/check your manual. The prinheads on the underside of the cartridges are also great for identifying which cartridge is black and which is colour. The colour printhead will have three separate lines in the central metallic plate and the black has a single longer line. Printheads
  3. Reinstall the Ink Cartridges. Carefully install each of the two cartridges again, paying close attention to any markings on the body of the printer or on the cartridge cradle to ensure they back into the correct positions. Cradle Marking1

Your printer will now examine the two installed cartridges and assuming everything is correct the “Check Ink 1487” or “Check Ink 1486” message will of disappeared allowing you to continue printing.

I hope this has helped. If however you have any further questions or anything to add, please do so in the comments below.


About the author

Matthew Stevenson

I have been involved in the printer industry since I was 18 and have been an employee of Refresh Cartridges since early 2009. I am a dedicated family man, gamer, music fan and friend to all. I write the majority of the content here on Igloo and am responsible for its upkeep.

2 comments

  1. Joe Gervin

    Hi Matthew

    Just wanted to thank you for the tip about clearing the ink error flashing on my printer. Worked a treat

    Again thanks

    Joe

  2. Jackie

    How do I reset/change to get my canon MX922 online?

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