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Product Description:
Jabra Link 265 USB Training Adapter: Effective Agent Training and Monitoring
The Jabra Link 265 is a USB training adapter that allows two Jabra Quick Disconnect (QD) headsets to connect to a single PC. This setup enables supervisors to effectively train agents by either joining their calls or silently monitoring them.
Key Features:
- Dual Headset Connection: Connects two Jabra QD headsets to one PC via USB.
- Supervisor Monitoring and Intervention: Allows supervisors to listen to agent calls or actively participate in conversations.
- Easy Call Management: Features convenient inline controls for answering/ending calls, adjusting volume, and muting the microphone.
- Configurable Soft Buttons: Illuminated soft buttons can be programmed for individual preferences using Jabra PC Suite and Jabra Express software.
- Ideal for Hot Desking: Quick Disconnect functionality allows for fast headset connection and disconnection, making it suitable for flexible work environments.
- Acoustic Shock Protection: Protects users from sudden loud noises and complies with EU noise at work legislation (Directive 2003/10/CE).
The Jabra Link 265 is a valuable tool for training and quality assurance in contact centres and other professional settings, offering convenient call management and hearing protection.
Technical Specifications:
- Product Type: Headset Adapter (Training Cable)
- Connectivity: USB Type-A (Male) to 2x Quick Disconnect
- Controls: Answer/end button, in-cord volume control, mute switch
- Features: Digital Signal Processing (DSP), SafeTone technology, Plug and Play
- Software Compatibility: Jabra PC Suite, Jabra Express
- Compliance: Directive 2003/10/CE (Noise at Work)
| Name | Value |
|---|---|
| Manufacturer Part Number | 265-09 |
| Manufacturer | Jabra |
| Product Type | Headset Adapter |
| Connection | USB Male to Quick Disconnect |
| Product Barcode | 5706991017281 |
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