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Product Description:
The Jabra Engage 40 Stereo is a next-generation wired headset specifically engineered to transform the customer service experience in busy contact centres and office environments. This Microsoft Teams-certified headset features an ultra-lightweight design, weighing just 144g, and is built with high-durability materials to withstand the rigours of all-day professional use.
It connects via a modern USB-C interface and includes an integrated Inline Link controller, allowing users to answer, mute, and adjust volume with ease. The headset is further enhanced by Engage+ software, which provide real-time call insights and live feedback on factors like background noise and silence to help agents improve interactions as they happen.
Audio quality is delivered through advanced speakers optimised for speech clarity, supported by BalancedVoice technology which automatically processes incoming sound for a more natural listening experience. To ensure the user is heard perfectly, the Engage 40 employs a dual-microphone system; one microphone focuses on background noise cancellation while the other ensures the user`s voice remains razor-sharp for both conversations and speech-to-text accuracy.
Comfort is prioritised through a maze-patterned earcup design that relieves pressure on the ears, paired with angled cushions for an adaptive fit. Additionally, a built-in busylight automatically glows red during calls to minimise costly interruptions from colleagues.
Key Features
- Intelligent Dual-Microphone System: Features two microphones using beamforming technology to eliminate ambient noise and provide industry-leading speech clarity.
- Advanced Hearing Protection: Utilises SafeTone 2.0 and IntelliTone 2.0 to protect against acoustic shocks and keep average noise exposure at safe daily levels.
- Real-Time Call Insights: Integrates with Engage+ software to provide live guidance on call dynamics, helping to reduce average call handling times.
- Durable and Lightweight Build: Stress-tested for impact resistance and boom-arm rotation, featuring an ultra-lightweight 144g frame for all-day comfort.
- BalancedVoice Technology: A unique signal processing algorithm that clarifies high-pitched voices and evens out tones to reduce listener fatigue.
- Integrated Busylight: An automatic red status light acts as a visual "do not disturb" signal to coworkers whenever the user is active on a call.
- Programmable Inline Controller: Features customisable buttons that can be integrated with leading platforms like Amazon Connect, Genesys, and Microsoft Teams.
- Pressure-Relieving Earcups: Designed with an innovative maze pattern on the cushions to alleviate ear pressure and improve focus during long shifts.
| Name | Value |
|---|---|
| Manufacturer Part Number | 4099-413-299 |
| Manufacturer | Jabra |
| Product Type | Headset |
| Capacity | USB C |
| Features | Dual-Microphone System, Advanced Hearing Protection, Integrated Busylight and more |
| Product Barcode | 5706991026160 |
| Connectivity | USB-C |
| Form Factor | Headband |
| Microphone Type | Boom |
| Number Of Earpieces | Double |
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