Epos ATC 02 Training Bottom Cable ED to ED Allows 2 Headsets on 1 Call (1000761)

Epos ATC 02 Training Bottom Cable ED to ED Allows 2 Headsets on 1 Call (1000761)


Dispatched Today if order completed in 5 Hrs and 45 Mins
Estimated delivery of Fri 24th Jul to Mainland UK.

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Only £40.97inc VAT

Ex VAT: £34.14



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Product Description:

The EPOS ATC 02 is a professional training bottom cable designed to facilitate seamless coaching and training sessions in call centre environments. This black adapter cable features a dual-connection setup that allows both a trainer and a trainee to connect their headsets to a single desk phone or system via EasyDisconnect ports. 

The cable is engineered to keep the microphone and speakers open on both sides by default, ensuring that both participants can listen to and participate in calls simultaneously, which is essential for effective real-time mentoring and quality monitoring.

A central feature of the ATC 02 is the integrated mute switch, which gives the coach the ability to mute their own microphone at any given time. This allows the trainer to provide private feedback or instructions to the trainee without the customer on the line hearing the conversation. 

This universal cable is manufactured to high standards, ensuring a reliable and durable connection for intensive daily use in professional environments. By simplifying the connection process and providing immediate control over the trainer`s audio, the ATC 02 helps to maintain a professional standard during the learning process.


Key Features

  • Dual Training Functionality: Connects two EasyDisconnect headsets to one device, allowing both a trainer and a trainee to be active on a single call.
  • Integrated Mute Switch: Features a dedicated switch that allows the coach to mute their microphone instantly for discreet communication with the trainee.
  • Universal Brand Compatibility: Designed to work seamlessly with various professional headsets equipped with standard EasyDisconnect connectors.
  • Open Communication Mode: Both microphone and speaker channels remain open for both users to ensure a natural and effective training experience.
  • Durable EasyDisconnect Ports: Utilises high-quality ED-to-ED connectors for quick, secure, and reliable attachment and removal of headsets.
  • Professional Black Design: Features a sleek and unobtrusive black finish that blends perfectly with standard office and contact centre equipment.
  • Specialist Training Solution: Specifically engineered for coaching applications to improve agent performance without disrupting the customer experience.
  • Plug-and-Play Simplicity: Offers a straightforward hardware solution for training without the need for complex software or multi-line phone configurations.

Product Specifications:

NameValue
Manufacturer Part Number1000761
ManufacturerEpos
Product TypeHeadset Training Bottom Cable
ConnectionEasy Disconnect to easy Disconnect (ED to ED)
Product Barcode5714708005629

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