Troubleshooter
Problem with a HP Toner Cartridge or Drum Unit
Please click on the issue that you are experiencing with your cartridge or drum unit:
- My new toner cartrdge looks different to my old toner cartridge
- My Toner Cartridge is producing a poor quality print
- My printer is producing poor or inaccurate colours
- My new drum unit is producing poor quality prints
- My print has a consistent dot running down the page
- Toner Cartridge is showing as 'Empty' or 'Low' prematurely
- My Toner Cartridge is Damaged / Leaking
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