» Express Re-Order  |   Account LoginAbout Us  |  Contact  |  Delivery  |  Blog  |  Helpdesk & Support Suite

Cart Empty

Independent Customer Reviews 4.9 / 5 based on over 12977 Customer Reviews

Providing Quality Cartridges Since 1999




How to Setup your Printer Without HP+

How to Setup your Printer Without HP+

Whilst HP+ offers its advantages and disadvantages, as a retailer of compatible and remanufactured ink cartridges cartridges, we often have customers ask if signing up for this service can be avoided. In this quick post, I will show you how I set-up our Hewlett Packard OfficeJet 8015e, without opting in to HP+. Whilst I am demonstrating the process with the OfficeJet 8015e specifically, I remain hopeful that owners of alternative models may also find it useful.

If, however, you are undecided about whether HP+ is right for you, I would recommend reading our previous post on the subject here.

Video Guide

Coming Soon.

Step-by-Step Guide

When running through the setup of our HP OfficeJet 8015e, everything looked normal, until the cartridges had been installed and the alignment page scanned. At this point I was presented with the following “Get HP Software” message stating “To complete setup and take advantage of HP+, get HP software at…” and then a URL, if you scroll down.

Step 1 – Press ‘?’

At first, it seemed like I had no choice but to activate HP+ with a phone or attached computer, then I noticed the ‘?’ was illuminated. I pressed on it, presuming we would get more information.

Step 2 – Press ‘Cancel’.

The next page states “HP software is required to complete setup. Also, you can’t take advantage of HP+ without this software”. I got a little excited when I saw the ‘Cancel’ option and immediately clicked it. Sadly didn’t try scrolling down and reading the rest of the message, but I’d love to know what it stated if you find yourself in the same position.

Step 3 – Press ‘Cancel’ Again.

The screen then displayed “Without HP software, you will not be able to take advantage of HP+. Are you sure you want to cancel? Or would you like to get the HP software and continue setting up the printer?”, with the option to ‘Cancel’ or ‘Continue’. I am still keen on cancelling, so I clicked this option.

Step 4 – Press ‘OK’.

The final stage of the setup process offers you a warning of the printer defaulting to automatic printer updates. Just select ‘OK’ and the process will be complete.

Bonus Step – Turn Off Printer Updates.

Your printer will now finish setting itself up and allow you to print, copy and scan as normal. The box of the printer openly states that cartridges that do not use cartridges with a HP chip may cease to function. If you plan on continuing to use your printer with alternatives to HP original cartridges, I would advice ensuring that firmware updates are turned off.

If you ware interested in disabling these updates, we have another post that covers the topic. You can find this post here, the HP OfficeJet 8015e is covered in the alternate method at the bottom.

If you have any other questions or comments, please let us know by email or on Facebook.

About the author

I have been involved in the printer industry since I was 18 and have been an employee of Refresh Cartridges since early 2009. I am a dedicated family man, gamer, music fan and friend to all. I write the majority of the content here on Igloo and am responsible for its upkeep.

Refresh Cartridges

Return to the top

Copyright © 1999-2022 Refresh eCommerce Ltd, Company Registered in Cardiff Reg 3747805, VAT GB 819 3265 18
Address: Refresh eCommerce Ltd, Unit 3, Longpark, 163 Newton Road, Torquay, Devon, TQ2 7AL
Phone: 01803 449 339   Fax: 01803 500056
Follow us on

Instagram  Facebook  Youtube  Twitter